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Help

Please note this is just a basic introduction to using the site, more detail can be found in the various help pages located in the menu, in particular, you are invited to look at the Getting Started page.

Member Registration

The registration form comes up with an error when I try to submit it. This is usually because you have forgotten to answer one of the questions. Go back and make sure you have answered all of the questions. If all else fails we can add you as a member manually, just email us with your sign-up information.

Once you have registered, you will be sent an activation key via email, this should be immediate so do not forget to look in your spam folder for this as it sometimes gets put there.

Once you have activated your account, we will authorise you and you will be sent a welcome email, you can then log in.

Please note, it should take no more than 24 hours to authorise your account, if you have not heard from us, try logging in and if that fails contact us via email.

Logging in

The system is not accepting my username and password combination. There can be a number of reasons for this, if you are a new user then it may be that you have chosen a username with spaces in it. Our system will take these spaces out, so you could try the same. Is you have been able to log in successfully before then the system may be being updated, this takes about 20 mins, please have patience.

My profile

To edit your profile, select settings from the options on the screen on your profile page, you can then select to add/change your profile avatar and edit your profile information.

Another option that you have is to set a profile cover image as a way of further personalising your profile. To do this, simply click on the “Upload Cover” button anywhere in your profile page view.

Chat

Chat should open up on the bottom right of your screen the minute you login and will stay with you no matter where you go on the site, so you can chat and browse at the same time. Within the Main Chatroom you can upload an image, post a YouTube video or other web-links, post a smiley and if you click on a persons name chat will open up a private chat as well as take you to that persons profile page. In the User and Chatroom List, clocking on the down arrow by your name will allow you to silence the chat sound and also log-out from chat.

Forums

Since you are a new member, you might want to post a Welcome message in our forums, there are a number of ways of getting to our forums, but possibly the easiest option is to go to the very top of the screen and hover above forums, from here you will see “Forums” and “Views”, selecting “Forums” will allow you to select the “Welcome” forum, where you can add a post. Also note that you can select various “Views” where you can see the most popular forum topics etc.

When you go to forums you will notice that you can add links and images, and also, if you simply post the link to a YouTube video into the post then the link will convert into a viewer on your page. You can “like” forum posts (thumbs up!) too.

If you copy and paste content from a website into a forum topic post, there may be hidden formatting that will show up and ruin your post if you are not careful. The way to avoid this, is to copy the information, open up your new topic, select the “Text” tab and paste your information. Then you can select the “Visual” tab and you will see how the information will be posted. If you do make a post where the topic is messed up, you can contact one of our Admins who can correct it for you.

Joining Groups

If you click on Groups, this will take you to the group list, from there you can choose to join any groups you might like to get involved with. Each group has it’s own dedicated forum, a group “wall” for adding comments, a document creation and storage area (where shared documents can be stored), and also the group galleries and chat.

Activity – Shows your activity on the site

Profile – Shows your basic profile information

Notifications – Shows if you have any outstanding notifications

Messages – Will display a list of messages you may have

Friends – Allows you to display your friends list

Groups – Will show any groups you have joined

Forums – Allows you to view your activity on the Forums

Send Invites – Allows you to invite friends to join the site via email

Events – Shows any events you have created or joined

Docs – Shows any Documents you have uploaded

Gallery – allows you to create and manage your personal media galleries

Settings – Allows you to change your password and email address

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